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Terms and Conditions

Review our policies for a smooth travel experience

Welcome to M New Travel. These Terms and Conditions govern your use of our services and your relationship with M New Travel. By booking a tourism package with us, you agree to the following terms and conditions:


1. Booking and Payment

1.1 Booking Confirmation:
All bookings are subject to availability and will be confirmed upon receipt of a deposit or full payment as specified at the time of booking.

1.2 Payment Terms:

  • A deposit of [X%] is required to secure your booking.
  • Full payment must be made by [X days] before the departure date.
  • Failure to make payments on time may result in cancellation of your booking.

1.3 Payment Methods:
We accept payments via [list payment methods, e.g., credit cards, bank transfers, etc.].


2. Cancellation and Refund Policy

2.1 Cancellation by the Customer:

  • Cancellations must be made in writing.
  • Cancellation charges apply as follows:
    • [X days before departure]: Full refund.
    • [Y days before departure]: Partial refund ([X%]).
    • [Z days or less before departure]: No refund.

2.2 Cancellation by M New Travel:
In the rare event we need to cancel a tour due to unforeseen circumstances, you will receive a full refund or the option to reschedule.


3. Changes to Bookings

3.1 Customer-Initiated Changes:
We will accommodate changes to your booking wherever possible. Additional charges may apply.

3.2 Changes by M New Travel:
We reserve the right to modify itineraries or services due to unforeseen circumstances (e.g., weather, government regulations).


4. Responsibilities and Liabilities

4.1 Customer Responsibilities:

  • You are responsible for ensuring you meet all travel requirements, including visas, vaccinations, and valid identification.
  • You must inform us of any special needs or medical conditions at the time of booking.

4.2 M New Travel Liability:
We are not liable for:

  • Delays, accidents, or cancellations caused by third-party providers.
  • Loss or damage to personal belongings.

5. Travel Insurance

It is strongly recommended that customers purchase comprehensive travel insurance to cover unexpected events, including cancellations, medical emergencies, and lost luggage.


6. Privacy and Data Protection

Your personal information will be used solely for the purpose of managing your travel arrangements and will not be shared with third parties without your consent, except as required by law.


7. Governing Law

These Terms and Conditions are governed by the laws of [Country/Region], and any disputes will be subject to the jurisdiction of its courts.