Welcome to M New Travel! These Terms of Service govern your use of our website, services, and tourism packages. By accessing our site or booking a package, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. General Terms
1.1 Service Scope:
- M New Travel provides tourism packages, including accommodations, transportation, guided tours, and other related services as specified.
- All services are subject to availability and may vary based on circumstances.
1.2 Eligibility:
By booking with us, you confirm you are at least 18 years old or have obtained parental consent.
2. Booking and Payments
2.1 Booking Confirmation:
Your booking is only confirmed once we receive the required deposit or full payment, as stated during the booking process.
2.2 Payment Policy:
- A non-refundable deposit may be required at the time of booking.
- Final payments are due by the specified deadline before departure.
2.3 Payment Methods:
We accept payment via [list accepted methods, e.g., credit/debit cards, bank transfers].
3. Cancellations and Refunds
3.1 Customer Cancellations:
- Cancellation requests must be submitted in writing.
- Refunds are processed based on the cancellation timeline:
- [X days before departure]: Full refund less deposit.
- [Y days before departure]: Partial refund ([X%]).
- [Z days or less]: No refund.
3.2 Company-Initiated Cancellations:
If M New Travel cancels your booking due to unforeseen circumstances, you will be offered a full refund or the option to reschedule.
4. Changes to Bookings
4.1 Customer Changes:
Changes requested by the customer may incur additional charges and are subject to availability.
4.2 Company Changes:
M New Travel reserves the right to modify itineraries, accommodations, or services due to factors beyond our control (e.g., weather, supplier availability).
5. Responsibilities and Limitations
5.1 Customer Responsibility:
- Ensure all travel documents (passports, visas, etc.) are valid and meet destination requirements.
- Notify us of any special requirements (medical, dietary, etc.) during booking.
5.2 M New Travel Liability:
We are not responsible for:
- Delays, accidents, or service failures caused by third-party providers.
- Loss, damage, or theft of personal belongings.
- Additional costs incurred due to unforeseen circumstances (e.g., weather, strikes).
6. Travel Insurance
We strongly recommend all customers purchase comprehensive travel insurance to cover cancellations, medical emergencies, and other unexpected events.
7. Intellectual Property
All content on the M New Travel website, including text, images, and branding, is the property of the company and is protected by copyright laws. Unauthorized use is prohibited.
8. Privacy Policy
We are committed to protecting your privacy. Personal information provided to us will be used solely for booking and service purposes. For more details, refer to our [Privacy Policy].
9. Governing Law
These Terms of Service are governed by the laws of [Country/Region]. Any disputes will be resolved under the exclusive jurisdiction of the courts in [City/Region].
